Delivery Policy
At Dazzling Hub Clothing, we are committed to delivering your orders on time and in excellent condition. This Delivery Policy explains how we process, ship, and manage deliveries to ensure a smooth shopping experience.
Order Processing
All orders are processed within 1–2 business days after successful payment confirmation. Once your order is prepared for delivery, you will receive a confirmation notification via SMS or email.
Delivery Areas & Timelines
We currently deliver within Accra and selected surrounding areas.
Estimated delivery timelines:
- Accra Metropolitan Area: 1–3 business days
- Greater Accra outskirts: 2–4 business days
Please note that delivery timelines may vary due to location, traffic conditions, weather, or order volume.
Payment Verification
Orders are dispatched only after successful payment confirmation. Ensure your payment details are accurate, as incomplete or failed payments may delay order processing.
Tracking & Notifications
Once your order has been dispatched, you will receive delivery updates via SMS or email. Where available, tracking information will be provided so you can monitor your delivery progress.
Damaged or Lost Orders
If your order arrives damaged or does not arrive within the expected delivery timeframe, please contact our customer support team within 24 hours of delivery or the expected delivery date. We will investigate the issue and work with our delivery partners to resolve it promptly.
Delivery Responsibility
Customers are responsible for providing accurate and complete delivery information. Dazzling Hub Clothing is not liable for delivery delays or failed deliveries caused by incorrect or incomplete address details.
Changes to This Policy
This Delivery Policy may be updated occasionally to reflect operational changes. Any updates will be published on this page, and continued use of our services indicates acceptance of the revised policy.